Digital Content FAQs
HOW DO I PURCHASE DIGITAL CONTENT?
Buying digital material is just as easy as buying a printed textbook or bundle. Just go to your campus bookstore or click here to purchase digital material. 'Digital' will appear as a textbook option whenever a digital option is available. Whether you buy in-store or online, once your material is available you will receive an email confirmation with instructions on how to access your digital material.
HOW DO I ACCESS MY DIGITAL MATERIAL?
Once your payment is processed, you will receive an email from firstname.lastname@example.org and can begin to access your content immediately from the My Digital Content link on the bookstore website. Log in using the same email address and password you used when purchasing your digital material. If you purchased in-store, use the email address you provided when checking out and the temporary password in your Welcome email. If you do not know your password, select Forgot Password.
WHAT IF I DID NOT RECEIVE MY CONFIRMATION EMAIL?
If you did not receive your digital material delivery email, please ensure you are checking the same email account used when purchasing your digital materials online. Check your junk and spam folders for your Digital Learning email from email@example.com.
If you purchased your digital material using Financial Aid or Campus Debit, your material will not be available until the order has been processed. Order processing can be delayed until the aid is available. For questions about your financial aid order, please contact your bookstore.
If you still need further assistance, or think you misspelled your email address, please visit customercare.bncollege.com to submit a ticket to Customer Care.
I HAVE A QUESTION NOT ANSWERED HERE. WHAT DO I DO?
Visit customercare.bncollege.com for more FAQs or to submit a request to Customer Care.